Hoshino Resorts KAI Matsumoto Matsumoto

In search of Japan’s best Onsen Ryokan — Hoshino Resort KAI Matsumoto 星野リゾート界松本

Access: 8/10
Setting/surrounding area: 7/10 (mountain, city)
Activities: 7/10 (hiking, sightseeing)
Rooms: 6/10
Onsen: 7/10 (Sauna, private open air onsen in some rooms)
Other facilities: 6/10 (restaurant, shop, lounge)
Food: 6/10
Wine/sake list: 5/10 (Japanese wine only)
Service: 10/10
Foreigner friendliness: 10/10 (English speaking staff, English menu)
Overall: 72/100

Pros: easy access from Tokyo; spacious rooms; private sauna and indoor onsen; evening concert in the lobby
Cons: guest room decor is a bit old school; the large suite with sauna has no outdoor onsen; decent food but nothing super memorable; only Japanese wine available; futon and pillow are not very comfortable
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