I visited on a Saturday morning. I arrived about 30 minutes before opening and received ticket number 35, but according to the famous Mario uncle, it was not too crowded. The udon comes in one type, and you just choose the temperature and size. You then select your toppings inside the shop and proceed to pay. The udon was not overly chewy; instead, it had a subtle sweetness, making it a very gentle and delicious bowl.