A catalogue of serious mistakes:
1. Sea bass with 10 pieces of chilli
2. Packaging served up in the vegetables
3. Incorrectly trying to charge £103 instead of £62
4. Disrespect to the customer: "don't bother coming back"
1. What capable chef would put 10 slices of chilli with seeds in a fish dish? Sea bass has a delicate flavour which is absolutely... More
A catalogue of serious mistakes:
1. Sea bass with 10 pieces of chilli
2. Packaging served up in the vegetables
3. Incorrectly trying to charge £103 instead of £62
4. Disrespect to the customer: "don't bother coming back"
1. What capable chef would put 10 slices of chilli with seeds in a fish dish? Sea bass has a delicate flavour which is absolutely destroyed by even one mouthful of chilli
2. Serving the vegetable cardboard packing "punch outs" with the vegetables shows a complete lack of care
3. Wrong charge: After a huge disagreement the offending Sea Bass dish was removed from the bill. Then trying to overcharge by £41 looks like a final attempt to penalise the customer.
4. "Don't come back" parting shot was completely unnecessary and shows total misunderstanding that the mistakes were the restaurant's fault. Any reputable restaurant would have removed the charge for the offending item without question and would have apologized profusely. Less